Service in the Pandemic“So many people went above and beyond”

In the summer of 2019, Project Manager Nicole Valles began planning a major Windows 10 upgrade at MSD in Hangzhou. Then came the pandemic. She tells us in a video interview how Uhlmann managed the project anyway.

pactuell: Ms. Valles, what was the project with MSD about?

 

pactuell: How does a project like this usually work?

 

pactuell: What was it like on the project for MSD?

 

pactuell: So you had to adapt quickly. How did you meet the chal­lenges?

 

pactuell: That sounds like a lot of excite­ment. What happened next?

 

pactuell: How was the inter­ac­tion with the customer?

 

pactuell: What did the assign­ment in China mean for our tech­ni­cians?

 

pactuell: From your point of view, what made it possible for it to work out after all?

 

pactuell: Thank you, Nicole Valles, for the exciting insight!

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