55 partic­i­pants from all over the Uhlmann world met in Laupheim from 13 to 15 September to discuss service issues. Among other things, they discussed the chal­lenges of customer service, how best to commu­ni­cate with customers and how colleagues can network with each other world­wide.

The impres­sions that Ethieny Silva, Finance Admin­is­tra­tive Manager Uhlmann Brazil, and Guil­herme Pereira, Service Coor­di­nator Uhlmann Brazil, brought back from their trip prove that networking is already working well. For Ethieny it was the first visit to Laupheim ever – Guilherme’s last visit was 5 years ago. They expe­ri­enced quite a lot in this one week and took pictures for us, but see for your­self. The pactuell edito­rial team says OBRIGADA!

 

Prepa­ra­tion to the trip

Guil­herme: My little daughter as a stow­away.

Airport of São Paulo, Brazil

Joy and excite­ment before depar­ture

Almost there …

… after an eleven and a half hour flight

Quick pit stop leaving Frank­furt by car

With refresh­ments we continue to Laupheim.

Arrival in Laupheim

Landed directly at the Brun­nen­fest!

Weekend trip

Neuschwanstein Castle – the must-see for every tourist ;-).

For the first time at Uhlmann Head­quar­ters

It was a great first impres­sion of Uhlmann in Germany. I was impressed by the organ­i­sa­tion and struc­ture of the company, which was shown to us on a tour of the build­ings by our colleagues Beate and Josef. It has exceeded my expec­ta­tions during these nine years at Uhlmann Técnica. And what a friendly welcome – everyone was friendly and supportive.

Meeting old friends

Wow! How much has changed since my last visit in 2017. It was nice to see old friends.

Uhlmann History

Impres­sive!

It’s on

Service Days meet­ings begin.

Dinner at Hubert Schmid’s

Good caipir­inhas and a good oppor­tu­nity to meet other Service Days partic­i­pants and break the ice on the first day.

Visiting Pester

It was also my very first visit to Pester, where I was able to get an idea of the projects, the busi­ness and the part­ner­ship with Uhlmann.

At Pester

The visit to Pester gives me a better under­standing of the prod­ucts. This helps me a lot, because from now on I will manage new projects in Brazil.

In good company

Final evening at Pester

Convi­vality

A joint dinner at the end of the Service Days

What a luck

We were able to join in the cele­bra­tions at the staff party at the head­quar­ters in Laupheim!

Staff party in Laupheim

Deli­cious food from food trucks with colleagues in Laupheim.

Grand finale

Ulm Minster, the highest church tower in the world!